How Do I Use The Hair Care Shampoo And Conditioners? So simple to use. Wet hair. Wet bar and rub evenly over hair to create lather. Rinse. Follow with our conditioner bar.
To prolong bar life, keep dry between uses.
For the conditioner, simply glide the bar over your rinsed hair several times for fine hair. Bear in mind, the more you glide the more you condition. Then rinse it out after use. It should feel extremely soft and silky. Some of our customers use it as a leave-in conditioner on days between washing, which is works well too.
It also doubles up as a shaving bar for the men and the ladies! We have provided a short simple explanatory video on each hair care product page for you to watch to see just how easy it is to use as a hair care bar.
Is it Safe To Use Your Hair Care Bars On My Coloured Hair? We often get asked this question by customers new to our products and the short (and sweet) answer is YES! They are perfectly safe and will not affect coloured hair.
What is the difference between the Herbal/Botanical/Woodland/Sweet Orange bars? The only difference is the scents. Our scents are all completely natural, with no synthetic fragrances.
Choose from Botanical, Herbal, Orange and Woodland. The Botanical bars have a relaxing Geranium, Lavender and Patchouli scent, the Herbal bars have a refreshing Citrus and Minty scent, the Orange bars have a scent of freshly sliced oranges and are popular with families, whilst the Woodland bars have a scent with the warm, musky notes of natural Cedarwood, Vetiver and Patchouli.
Whatever your hair type, (seriously) they work great for thick, thin, curly straight, frizzy hair. Choose from 'normal/dry' or 'oily hair'.
Why do you use these particular cleansing agents ingredients in your shampoo bars? Although a soap is classed as a surfactant, it is fine for your body (see our soap bars page for those details) but with a pH 8-10, it is far too alkaline for hair. This means the hair cuticle doesn’t lay down and it can lead to hair abrasion and damage. Therefore, we use mild, creamy, plant derived biodegradable cleansing agents with a pH 6-6.5, which is a perfect acidity level for hair.
Our biggest shampoo ingredient, ‘Sodium Cocoyl Isethionate’ (SCI) is one of the gentlest surfactants available, being exceptionally mild with great lather and suitable for all skin and hair types. With that, we use sulphatefree and palm oil-free sodium lauroyl sarcosinate (Easyfoam), extremely foaming in hard water and a very mild, hydrophilic (so excellent rinse ability) with large molecules that don’t penetrate the skin and irritate.
To these we add other gentle, liquid surfactants for mildness and viscosity, as well as pro-vitamin B5 and hydrolyzed protein.
Are The Awesome Bug Bars Safe To Use By People With Sensitive Skin?Generally, yes. Everyone’s skin and physiology is different and will react differently to certain ingredients. Even all natural ingredients can cause irritations. We always recommend doing a patch test prior to using any product. Place a small amount on the inside of the wrist or inner thigh and watch for a reaction. If you see any redness, discontinue using the product.
How Do You Use The Bug Bars? Make sure your skin is completely dry then simply glide the bar over your skin, making sure to thoroughly cover all exposed skin areas. Please note that in some environments, depending on the ambient temperature, the repellent bar can become either too hard (in colder climates) in which case the simple remedy is to just pop the bar into the microwave (NOT the tin!) for 5-10 seconds , or if it is too soft for your liking (in hotter climates) just pop the bar into the fridge or freezer for a short period. For further in-depth advice we have a blog article full of advice to read here.
Are Your Soap Bars Really Vegan? Yes, they are 100% vegan. They are also non-dairy, SLS free, paraben free, palm oil free and synthetic fragrance free.
Do The Soap Bars Lather? Yes, each of our Castile soap bars are typically cured for 4-6 weeks to produce a moisturising bar that lathers easily in your hands.
How are they scented? They are scented using only natural essential oils, except for our Chamomile & Oatmeal bar which is unscented.
How Do You Use The Lotion and Balms? Simply glide the bar, over or rub the balm into, your dry skin, preferably after bathing, and the moisturising ingredients will sink into your skin whilst enveloping your skin in a rich, natural scent.
Which of your lotion bars is best to calm me before sleep? Recommended for sleep; the sleep balm with infused Hops, Lavender and Chamomile. Suitable for everyone.
We'd Love To Answer Another Question From You For Here!
What Does Your Packaging Consist Of? As little as possible - minimalistic! Any packaging that we do use is either biodegradable, recyclable or both.
Appearances can be deceptive - the inner bar protective cover which, at first glance, you may think is plastic is in fact a fully biodegradable and compostable material which we specifically source locally in the UK and is definitely not a plastic product from China that so many other manufacturers use.
You can read more here if you wish: Our Eco Packaging Source - The Facts
They are more expensive for us to purchase than plastic bags but, as you will be aware, our whole ethos is 'planet friendly' so worth the extra cost to us! So what you might think is typical plastic is either biodegradable cellophane made from corn and produced in the UK or glassine paper which is made from pulp and is made from 100% sustainability-managed forests, 100% recyclable and biodegradable.
The bags have been accredited biodegradable & compostable to 'BS EN 13432' and 'OK Compost'. They are also approved for Anaerobic digestion (ISO 15985) & Marine biodegradation ASTM D6691-09. The film has also tested to ensure that once composted there are no adverse effects on the plant growth.
What Are Your Shipping Rates? We currently offer flat rate shipping and postage, at just GBP 2.99 and free for all orders over GBP 35 to the UK. For the rest of the world, including Europe, North America, Asia, Australasia and the Far East they are also served at the lowest possible Standard International postal rates which are highly competitive.
How Will My Order Be Shipped? Our standard shipping is via Royal Mail. Orders are normally processed and shipped Monday through Friday within 48 hours of purchase. See our complete Shipping Policy detail here. UK orders typically take 1-4 business days for delivery with International orders typically taking 3-5 days. Orders received on Fridays, and/or on holidays will be shipped out the next business day. Please note that on rare occasions orders may be shipped up to 3 days after order placement. If an order is scheduled to ship longer than 3 business days of order placement, we will contact you with an estimated shipping date. Please refer to our full Shipping Policy here for further information.
Is It True That You Now Ship To Canada, Ireland, USA, the Middle East,Austraia and even the Far East? Yes we certainly do, and we have many repeat customers from all over the world including USA and Canadian Provinces! Shipments to Ireland, Canada and the USA 'normally' take a maximum of 3-5 days days but we are also aware that some Customs Inspectors can delay items (for up to three weeks in our worst recorded scenario!); there is nothing we can do to intervene or influence their processes, just rest assured that your item(s) will arrive in due course.
What Is Your Refund Policy For WEBSITE Purchases? If you are not satisfied with your product for any reason, you may return all unused product for a refund within 30 days of purchase. Please note that only the price of the product and sales tax will be refunded. Shipping charges are non-refundable. Please refer to our full Refund Policy before returning any item!
What Is Your Refund Policy For RETAIL Purchases? If you purchased the product at a retail store, you will need to return the product to the point of purchase. Keep in mind that all stores have their own return policies, so if unsure, check with the individual store at time of purchase.
Can I Cancel Or Change An Order? We strive for complete satisfaction on all of our orders. If you think you made a mistake or decide you need to cancel your order for whatever reason, please contact us immediately by either telephone or email. If your order has already been shipped, please refer to our Return Policy for more information.
Do You Save My Credit Card Details? No. Absolutely not. Your credit card details are not stored on our servers. The information goes directly from your computer to our payment service provider.
Is This A Secure Site For My Purchases? Absolutely! We work with Stripe a highly reputable and long-time established internet payment company, based in San Francisco which supports 100,000+ businesses in 100+ countries and across nearly every industry, which guarantees your safety and security.
Are Your Products Carry-On Approved? Yes, they all are. Along with all the other great bonuses our products bring, such as being eco-friendly, super effective, luxurious quality, economical in both value and use, we have ensured in their creation that they comply with the British Airport Authority and Transport Security Administration's liquid's rules and remain carry-on approved! For further information please read the UK Airports FAQ page here and the the TSA FAQ page here.
Can I Get A Free Sample? Of course you can; we give free surprise gift samples of other line items, to all our customers, along with their product purchases. You can read what others have to say about our products in their reviews on our website pages. We do give out free samples from time to time without a purchase.
What Is The Product Shelf Life Of Your Products? All our products have been stability-tested for a shelf-life of up to two years.
I Am Concerned That I May Be Having A Reaction To Your Product, What Should I Do? Stop use immediately. Contact your local physician. If in eyes – rinse gently with water for 15-20 minutes. If swallowed – check with the National Poisons Information Service here. On skin, in very rare cases, if irritation has occurred; rinse skin with water for 15-20 minutes. If you're worried about an urgent medical concern, call 111 and speak to a fully trained adviser. For less urgent health needs, contact your GP or local pharmacist.
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